Karoot

For groomers

Signing up as a groomer, step by step.

Karoot is built to give you more control over how you work: your services, your prices, your availability, and the bookings you accept. Here’s the signup, in order.

  1. 1.

    Download Karoot

    Karoot is live on the App Store and Google Play.

    Karoot app welcome screen
  2. 2.

    Open the app and tap Sign up

    On the sign-in screen, tap “Sign up” under “Don’t have an account?”

    Karoot sign-in screen with the Sign up link
  3. 3.

    Choose Pet Groomer

    You’ll see two options: Pet Owner and Pet Groomer. Tap Pet Groomer — “Offer your grooming services and manage bookings.”

    Role selection screen: Pet Owner or Pet Groomer
  4. 4.

    Create your account

    Enter your full name and email — both are required. Phone number, street address, unit/suite, and city are all optional.

    Create account form with full name and email fields
  5. 5.

    Identity Details (1 of 3)

    Enter your legal full name exactly as it appears on your ID, your ID number, and your ID type — Passport or Driving License. All three are required, and the name and number need to match the ID you’ll upload at the end. Then tap “Continue to setup.”

    Identity Details form with legal name, ID number, and ID type
  6. 6.

    Business Info (2 of 3)

    Say whether you’re a registered business, add your legal business name (or the name you trade under), your service area, and your years of experience. For service modes, choose how you work: At-Home Grooming, Drop at Studio, or Meet at Pet Wash. Studio Service Address is only needed if you offer Drop at Studio. Then tap “Accept and Continue.”

    Business Info form with business name, service area, and service modes
  7. 7.

    Upload Documents (3 of 3)

    Take clear photos of the front and back of the same ID you entered earlier, and upload one in each box. Make sure the text is clearly visible and not blurry. Then tap “Submit Document.”

    Upload Documents screen with front and back ID upload boxes
  8. 8.

    Application Submitted!

    You’ll see a confirmation that your application has been submitted. Review takes 3–5 business days, and you’ll be notified via email once it’s done.

    Application Submitted confirmation screen

After you submit

Once you’re approved, you can log in. Then, in order:

  1. 1. Set up your Stripe account in the Karoot app — this is required so you can receive payments.
  2. 2. Add your services and availability.

Once that’s done, you’re completely ready to accept bookings. One thing to keep up: update your availability every week so it stays current.

If anything gets stuck, write to hello@karoot.ca.